Shipping & Payments
Fast & Secure Delivery Across Europe
We believe that your premium Moroccan beauty ritual should reach you safely and swiftly. All orders are carefully packed and dispatched directly from our central European warehouse in Poland, ensuring 100% customs-free delivery for all European Union member states.
Order Processing Time
Every order is a priority. Orders placed Monday through Friday before 12:00 PM (CET) are typically processed and shipped within 24 business hours. Orders placed on weekends or public holidays will be dispatched on the next business day.
European Delivery Rates & Times
We partner with trusted international couriers (such as DPD, DHL, and UPS) to ensure your package arrives in pristine condition. Once your order is dispatched, you will receive an email with a tracking link to follow your ritual's journey.
- Standard EU Delivery (3-5 Business Days): € 9,00
- Free Standard EU Delivery: Valid on all orders over € 90,00
*Delivery times are estimates provided by the courier. Deliveries to remote areas or islands may take an additional 1-2 business days.
Taxes & Customs
Because we ship from within the European Union (Poland), no additional customs duties or import taxes will be charged to customers receiving deliveries within the EU. The price you see at checkout is the final price.
Secure Payment Methods
Your security is our top priority. Our checkout is 100% encrypted and secured by Shopify Payments. We accept a wide range of global and local payment methods for your convenience:
- Credit & Debit Cards: Visa, Mastercard, American Express, Maestro
- Express Checkout: Apple Pay, Google Pay, Shop Pay
- Digital Wallets: PayPal
Payment Security
Eliksir Maroka does not store your credit card details. All transactions are processed through highly secure, PCI-compliant payment gateways to guarantee your complete safety and privacy.